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# Solution for issue #1 (shitty product buyers): I think you should charge (if you're not already) for the repairs. This is just to 1) make sure you get paid f
by thecrazyone 9y ago
# Solution for issue #1 (shitty product buyers):
I think you should charge (if you're not already) for the repairs. This is just to 1) make sure you get paid for your effort and keep it sustainable or grow, 2) that we're accounting for the value of your time/effort
Why?:
This will fix the issues of effort in fixing a bike lamp. However, it is also possible that some widget is cheap and broken but the customer is willing to pay your repair fee (i.e. rational choice) because:
1. Repair parts for this item are no more made or difficult to get
2. the next best alternative is more expensive
1. the better quality one is way too expensive or beyond their budget at least
2. this needs to be cheap because you use it roughly (eg:workout earphones) or is likely to get lost (a toy)
3. This was given by a loved one or is a gift
Any which way, it makes sense to use the "invisible hand of the market" here because the preferences of your customer are difficult to find - let them decide.