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Serious question: is there a web based application of ML that isn’t about exploiting or deceiving customers/users? ML has its legit uses sure, but it always se
by gaius 9y ago
Serious question: is there a web based application of ML that isn’t about exploiting or deceiving customers/users?
ML has its legit uses sure, but it always seems to be used to outwit people in practice
- amarkov 9y agoWell, I mean, what counts as exploitation? If I learn a lot about what shoes people like in my job as a shoe salesman, and I use that experience when new people come in to make recommendations, I think everyone would call that just good customer service. But when Amazon sets up an ML model to do the same thing, many people argue they're exploiting your personal data for the sake of profit. Off the top of my head, I can't think of a widespread web-based ML application that some people don't consider exploitative. But is that a property of the ML or the people?
- gaius 9y agoI’d argue that “people who bought X also bought Y” is too simplistic to be considered ML. But say, charging a little extra for X to people who previously bought Y would be exploitative.
- cimmanom 9y agoSure. How about the basic e-commerce use case of "based on your interest in product X, you may also be interested in product Y"?
- stupidcar 9y agoCatching fake / spamming / abusive users on social media. People are (rightfully) upset by the amount of spam and harassment happening on platforms like Twitter. Machine learning is a good way to tackle this problem at scale, in an automated way, by training models to spot and auto-moderate bad posts. Under GDPR, anyone can demand an explanation for why they were marked as spam / abusive. This will allow trolls and spammers to improve their workarounds, by demanding an explanation for why their posts were blocked, then tailoring their later posts to avoid these signifiers. It will also let them impose a tax on platforms that try to block them by flooding them with demands for explanations under GDPR.
- drngdds 9y agoSpotify uses ML to give music recommendations: https://hackernoon.com/spotifys-discover-weekly-how-machine-learning-finds-your-new-music-19a41ab76efe https://hackernoon.com/spotifys-discover-weekly-how-machine-...