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So, retention rates improved by not even 3pp and they take that as proof that the program worked? Isn’t it much more likely that the increase is driven by the b

So, retention rates improved by not even 3pp and they take that as proof that the program worked? Isn’t it much more likely that the increase is driven by the bigger attention the retention topic got by the administration as well as the increase in counseling, etc.? And how much damage is done by approaching students and telling them that their recent behavior indicates they might drop out soon?

JonDav 9y ago
Hopefully they take a more positive approach. By identifying retention issues advisors/educators can approach the students in trouble and offer support and services. Once they leave it is much harder to get them to return and you can sometimes run into FERPA issues trying to get them to return.