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So, I spent EUR 1799 on the new MacBook Pro. The keyboard started missing keys and typing 2 characters per keystroke after two months. Then, the shift key star
by nkkollaw 9y ago
So, I spent EUR 1799 on the new MacBook Pro.
The keyboard started missing keys and typing 2 characters per keystroke after two months. Then, the shift key started working only once ever three times. Battery would last 2 hours at the most.
I brought it to the Apple store. They ran tests and found out the battery was defective. So, they replaced the whole bottom case since the keyboard wasn't working, either.
After 3 days, the logic board died. All data was unrecoverable (sure, _I_ have backups, but not everyone does).
Went back to the Apple store, they replaced EVERYTHING. I put an ad and sell the laptop. The guy calls me 3 days later that the laptop died again (logic board).
Bad unity? Perhaps, but then again lots and lots of people compain about problems with the keyboard. They also replaced every single component, and it still failed.
That was my main computer, so I had to buy a shitty laptop while I was waiting days for them to repair it. The Asus worked GREAT. I could finally type, at least. I just sold it and in 6 months it never gave me one single problem. Battery was 5-6 hours under heavy load.
I just don't think Apple sells defect-free computers, or at least not what you'd expect after spending USD 2000. Of course, quality that delights comes after the thing actually working (tes, it's a computer so it's not acceptable to me that it barely looks pretty, I also have to use it for work).
I am now using a Chinese lqptop that I bought for 500 with hidpi touchscreen, fingerprint recognition, etc., and it actually works. I will buy the Surface Book as soon as I have some money to splurge.
- seba_dos1 9y agoHow does the broken logic board render all data unrecoverable?
- CivilEngineer 9y agoI used to buy Apple Laptops and worked exclusively on Apple equipment. I also used to be an Apple Employee (Steve Jobs era, but before switch to Intel). I switched to Windows for laptop and desktop about 3 years ago and am completely happy. Windows 10 is very solid. My Surface Book works great, and my desktop machine, put together by "Thinkmate" with dual NVIDIA GPU cards and 4K monitors works flawlessly (We need pro NVIDIA cards for signal processing work -- we're neither gamers nor miners). There was just nothing in the Apple product line for me, and their laptops are no longer the "best". I still use an Apple iPhone, but it gets buggier and buggier with each release. I picked up a Samsung and haven't fully gotten used to it yet, but I'll give it a fair try.
- always_good 9y agoMy experience is the same with the new keyboards. My friends, too. It's like nobody tested them longer than a week or two. My computer is 3 months old, various keys stick/misfire, and my T key stopped latching. It comes right off. My Macbook Air didn't have this problem in 4 years of use, it has to do with these new tiny-action keyboards. The action of the keys is so small that a tiny grain of dirt will stop the key. So the testers must've only tested it for a week inside a cleanroom. I can't recommend the new Macbook Pro. My next computer will be an Air (if they don't "upgrade" the keyboard), a 2015 Pro, or something else entirely.
- nkkollaw 9y agoYup, it's tragic. I lost all trust in Apple. Specially because it was my first high-end laptop.after always buying MacBook Airs...
- jsjohnst 9y agoI’ve heard numerous complaints like this, yet I’ve never once had the problem despite owning multiple 12” MB and new generation MBPs all under heavy usage. I really wonder how I got so lucky or if it’s that your somehow usage is just really that different.