I remember reading this when it first came out, at a time when I was still on Windows. I remember thinking, "Finally! Microsoft products are bound to improve af

I remember reading this when it first came out, at a time when I was still on Windows. I remember thinking, "Finally! Microsoft products are bound to improve after a letter like that from Gates." Two years later, nothing about XP had changed, and I moved to OS X, just in time to avoid Vista... So, while the letter is, itself, excellent, I'm not sure how much it did to help out Windows in the long run. (Maybe Windows 7 represents a change.)