Not gonna argue that integrating with their platform is a gigantic pain in the ass, but I feel that part of it is the flexibility (and complexity) of their subs

Not gonna argue that integrating with their platform is a gigantic pain in the ass, but I feel that part of it is the flexibility (and complexity) of their subscription model. Would you say different? Not too familiar with the other players in the field so I don't know how they compare really. Definitely some reliability and performance concerns, though. I feel like half the pain is just having to shove so much defensive programming in our integration.