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My biggest issue is their customer support. Downloaded the app, went through all the sign up information, used an affiliate link so I should get one free rando
by SSilver2k2 9y ago
My biggest issue is their customer support. Downloaded the app, went through all the sign up information, used an affiliate link so I should get one free random stock. Never heard anything. My account was never activated.
After 2 months of waiting I emailed support, and they said my account raised a flag and that's that. Nothing more I can do.
With Capitol One Investing going away I wanted to send my portfolio over.
Stock trading shouldn't have the same customer support issues Google is known for.
- cloakandswagger 9y agoHello fellow Capital One Investing refugee. I too was thinking about moving my portfolio over to Robinhood, but they'll need a web app before I'll make the jump. I'd say I'm only a semi-active trader (maybe 2-3 trades a day) and it's still hard to envision doing that on a mobile device.
- serf 9y agothey now have a web-app. it might be invite-only, not sure, but I have been using their web app for 3 weeks.
- kylorhall 9y agoDon't even think it's invite-only, just an unannounced "beta". I didn't get an invite and went to what I expected the url to be and was able to login just now. Will probably never really use it over the Android App, but glad it exists.
- asdsa5325 9y agoTheir web app is in closed beta right now
- halflings 9y agoSame situation here. They actually deactivated my account when I asked them why it still wasn't enabled after 3 months (even if I did send them all the info they asked for; even had to send it twice!)