"I'm also not good at spot-on answering questions I haven't considered previously. " How could he not have considered these questions previously? This is a maj

"I'm also not good at spot-on answering questions I haven't considered previously. " How could he not have considered these questions previously? This is a major issue for Craigslist and they must have had a lot of discussions about it. Being unable to answer questions about about this topic is inexecusable. Maybe his answer would be along the lines of "I don't know about that specific ad but these are our procedures in general ...." would be fine.