> Are you surprised that the users "opted out" of further violations of expectations? Not in the least. Like I said, I think MS is terrified of another Confi

> Are you surprised that the users "opted out" of further violations of expectations? Not in the least. Like I said, I think MS is terrified of another Conficker, and they reacted in the worst possible way by trying to coerce people into applying updates. Worse, not all of those updates were truly for the users' benefit, and some of them rendered the user's computer inoperable. The not-unexpected result is that people, especially the less sophisticated userbase we're talking about, have moved from total indifference towards updates to moderate distrust.