3 ms·

I stopped buying things like motherboards, RAM and so forth from Frys quite some time ago. Just too much stuff was returns, and not marked so. (I once bought a

by kabdib 9y ago

I stopped buying things like motherboards, RAM and so forth from Frys quite some time ago. Just too much stuff was returns, and not marked so. (I once bought a desktop computer from them. It was, unsurprisingly, busted -- it wouldn't boot, and the OS installs I tried all failed. I had to threaten to reverse charges on my credit card when they refused to take it back; their argument was it was broken and they were unable to put it back on the shelf and sell it to another customer!)

raincom 9y ago
In old days at Frys (around 2001), Fry's used to check the returned products (mother boards, memory, hard drives, etc) and check the serial number of mother board/memory/hard drive against the serial number on the package. They also used to do quick retest of returned motherboards, put them back in the package, shrink wrap it, then place them back on shelves. People started complaining about this, as customers have no way of knowing whether a package is new or not. Around 2007, Fry's started putting lables on returned packages. This way, one can know whether something is returned or not. Some customers used to replace things by keeping the same new package.
- DrScump 9y ago
  shrink wrap it, then place them back on shelves I've never heard of this at Fry's; in CA, it would be illegal. And I've been shopping there since the original site on Oakmead. (The current Sunnyvale store is the 3rd she for the flagship.) If you lack a receipt but bought with a card, knowing the card used and the store bought at is enough for them to look it up.
giobox 9y ago
My recent experiences (past 2 years) in Fry's are the opposite - the returned stuff is clearly marked and 10% off. Given the sheer quantity of stuff on the shelves marked this way I have to assume they are probably being honest about it most of the time.

3 ms·

I stopped buying things like motherboards, RAM and so forth from Frys quite some time ago. Just too much stuff was returns, and not marked so. (I once bought a

by kabdib 9y ago

raincom 9y ago
In old days at Frys (around 2001), Fry's used to check the returned products (mother boards, memory, hard drives, etc) and check the serial number of mother board/memory/hard drive against the serial number on the package. They also used to do quick retest of returned motherboards, put them back in the package, shrink wrap it, then place them back on shelves. People started complaining about this, as customers have no way of knowing whether a package is new or not. Around 2007, Fry's started putting lables on returned packages. This way, one can know whether something is returned or not. Some customers used to replace things by keeping the same new package.
- DrScump 9y ago
  shrink wrap it, then place them back on shelves I've never heard of this at Fry's; in CA, it would be illegal. And I've been shopping there since the original site on Oakmead. (The current Sunnyvale store is the 3rd she for the flagship.) If you lack a receipt but bought with a card, knowing the card used and the store bought at is enough for them to look it up.
giobox 9y ago
My recent experiences (past 2 years) in Fry's are the opposite - the returned stuff is clearly marked and 10% off. Given the sheer quantity of stuff on the shelves marked this way I have to assume they are probably being honest about it most of the time.