It's really interesting that their web site says you only need to show ID if you don't have proof of purchase (and it's only in the fine print at the bottom, th

It's really interesting that their web site says you only need to show ID if you don't have proof of purchase (and it's only in the fine print at the bottom, the top indicates you need it in any case). I recently had to return a defective router ($350) and the receipt said I needed ID to return it. Of course, you don't get the receipt until after you purchase the item otherwise I would have just ordered the router from Amazon. Anyway, I did not want to show an ID, I had my receipt, I had only bought this thing a few days prior, it was broken, and I didn't want my driver's license in yet another set of databases just waiting to be hacked. However, the customer service person was super nice and didn't even ask me for my ID.