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I do that mostly because the stores I go to for whatever reason either don't have their changing rooms open or don't have them at all. Besides, it's much easier

I do that mostly because the stores I go to for whatever reason either don't have their changing rooms open or don't have them at all. Besides, it's much easier to try something on at home the way I'd normally wear it than quickly putting it on in a store. It's also not like returned clothes are of no value. I've seen plenty of stores put returns right back on the racks as if they're new.

ben509 9y ago
That's fair. I've talked to some people working in retail who mentioned that some people abused the policy mercilessly.
- dawnerd 9y ago
  No doubt, and thats why some places just put restocking fees around certain types of clothing (formalwear/around school events/ etc)
jancsika 9y ago
The OP almost certainly did not put scare quotes around "customer" to describe trying on clothes at home in edge cases where it's impossible or burdensome to try them on in store. (There's also the common case of regular customers who are busy and want to try lots of clothes at the same time, and the clerk makes a sales quote so they can bring up whatever didn't work for them later.) OP is almost certainly talking about "customers" who buy a piece of clothing specifically to wear to a particular event out in the elements (party/dinner/camping/etc.), then try to return that piece for full credit after the elements have visibly changed the wear/fit/look/smell/elasticity of said clothing. You have nothing to explain if a shop lets you purchase clothing to try at home in controlled clean conditions and then return it if you feel it doesn't work for you. If you also bring back non-defective clothing that is no longer in a condition to be sold for full price, you are a meanie.
- jancsika 9y ago
  Actually I'd go one further-- even if it's pristine condition, someone who buys the thing knowing full well they will return it later is also a meanie because of the opportunity cost to the retailer.
  - snegu 9y ago
    Yes, I have friends who do this a lot and I just find it so unethical. The stores don't exist to lend you clothes, like they're your older sister's closet. There are costs associated with rent, labor, etc.

ben509 9y ago

That's fair. I've talked to some people working in retail who mentioned that some people abused the policy mercilessly.

dawnerd 9y ago
No doubt, and thats why some places just put restocking fees around certain types of clothing (formalwear/around school events/ etc)

jancsika 9y ago

The OP almost certainly did not put scare quotes around "customer" to describe trying on clothes at home in edge cases where it's impossible or burdensome to try them on in store. (There's also the common case of regular customers who are busy and want to try lots of clothes at the same time, and the clerk makes a sales quote so they can bring up whatever didn't work for them later.) OP is almost certainly talking about "customers" who buy a piece of clothing specifically to wear to a particular event out in the elements (party/dinner/camping/etc.), then try to return that piece for full credit after the elements have visibly changed the wear/fit/look/smell/elasticity of said clothing. You have nothing to explain if a shop lets you purchase clothing to try at home in controlled clean conditions and then return it if you feel it doesn't work for you. If you also bring back non-defective clothing that is no longer in a condition to be sold for full price, you are a meanie.

jancsika 9y ago
Actually I'd go one further-- even if it's pristine condition, someone who buys the thing knowing full well they will return it later is also a meanie because of the opportunity cost to the retailer.
- snegu 9y ago
  Yes, I have friends who do this a lot and I just find it so unethical. The stores don't exist to lend you clothes, like they're your older sister's closet. There are costs associated with rent, labor, etc.