6 ms·

From the infographic: "returning an item just when a store closes" Can anyone explain why that specific behavior is a red flag?

• keebEz 9y ago
  Minimizes the time employees are willing to spend evaluating the return.
  • RickS 9y ago
    Also maximizes the time to discovery if there are real issues
• LgWoodenBadger 9y ago
  When I was in the point-of-sale software industry a decade ago, this was one of the rules of the fraud-detection system our software offered. Employees in cahoots often "returned" unsold merchandise shortly before, or immediately after, store closing. Mainly due to legitimate customers not being present. There were a surprising number of rules that we had developed over time, usually in response to discovery of all the various schemes that people came up with. Buying-then-returning-within-X-minutes was another.
• ceejayoz 9y ago
  "I really don't want to get home 30 minutes late because I was arguing with an irate customer if I reject this return."