I don't really go for new release type movie generally, so I call shenanigans. I was a heavy user who got movies sometimes the day after I returned the last on

I don't really go for new release type movie generally, so I call shenanigans. I was a heavy user who got movies sometimes the day after I returned the last one, which was great. Then I started getting them 3, 4, 5 days later. They blamed USPS, even though no other mail to or from me was slow at all, so I started tracking the returned movies. They uniformly were delivered back to the warehouse just as quickly as before, but remained (via the netflix interface) unreturned for several days after that. Normally I'd chalk that up to simple incompetence: they just weren't processing the movies very fast and/or their backend system was a piece of shit. I could buy that. But I'd seen just how efficient they could be when they _wanted_ to be, ie before I passed the "heavy user" threshold, so I knew they were doing it deliberately. I get the logic, I'm a heavy user, they can only send so many movies before I'm not profitable. But like I said before: don't lie to me about it. I would've paid extra for a premium "heavy user" account if they had offered me the option, but instead they pretended USPS was magically slow JUST for netflix movies, and they permanently lost a customer. Their loss.