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Sorry you're not happy with the experience, my team worked on this and I'll make sure your feedback makes it to our product team. Also, it might not be as cree
by wm_purchases 9y ago
Sorry you're not happy with the experience, my team worked on this and I'll make sure your feedback makes it to our product team.
Also, it might not be as creepy as you think, the only way a transaction can end up on your account is if you scan the QR code on a paper receipt or if you pay using the Walmart app in store (with WalmartPay or Scan and Go).
- coreyp_1 9y agoThank you for your response here. Any frustrations that I express are not directed at you personally. I was a cashier & CSM for WalMart a decade ago, before I went to college for CS (finishing up my PhD now). I'm angry because I actually _enjoyed_ my time with the company & my co-workers, and it is both irritating and frustrating that WM has betrayed my trust in this way. I'm sorry if I sound like I'm over-reacting, but I value my personal privacy above everything else, and this breaches a division of identity and privacy that I have intentionally worked to maintain. And, no, I don't wear a tin foil hat. :) I can absolutely, positively, without a doubt, confirm that I have never paid using the Walmart app. I don't know about the QR code, but I cannot remember ever scanning one. I do know for sure that I have never even downloaded the Walmart app (I just looked through my Google Play history to confirm). In fact, I don't use apps in this way at all. Is it possible that some 3rd party has connected the information? If so, could you tell me who that would be because I will most certainly extract them from my life with extreem prejudice. I did not give permission for this breach of privacy. This is my primary concern. The fact that I can't keep the "Ready to reorder?" block from appearing on the front page is a secondary concern, because it leaks my personal actions in potentially public settings. For that matter, I don't want any of my offline purchases to ever be conflated with my online presence. I would like to report that I tried to talk to someone on the customer service chat on the website, and they disconnected from the chat almost immediately. That's why I posted here; I was frustrated that I had no ability for my voice to be heard. Searching online only found a few other people who shared my concern/distain, but no answers as to how to fix it: * http://www.myproana.com/index.php/topic/1686249-walmart-knows-my-secrets/ http://www.myproana.com/index.php/topic/1686249-walmart-know... * http://www.greentractortalk.com/forums/off-topic/149002-something-scary-walmart-com.html http://www.greentractortalk.com/forums/off-topic/149002-some... I would appreciate any help you could give in at least having these concerns heard. Otherwise, I feel that control of my private life is being stripped away, and I am to the point that I will pay triple the prices at another store before I let that happen. Thankfully, there is a super Target, a Meijer, and several other grocery stores within a few blocks that I can choose from. I am a steadfast evangelist of voting with your dollars, and I vote for privacy. I stopped shopping at Harbor Freight for the same reason.
- relaunched 9y agoAny chance you elected for an in-store pickup?
- coreyp_1 9y agoNope, never. Also, to clarify my earlier comment, I have never scanned a receipt QR code code with a walmart app, and I'm pretty sure that I have never scanned one with any other app, either.
- kwerk 9y agothis hasn’t been the case for me. I see recent purchases online and the app for purchases in store with a physical credit that is also used for Wlmart pay. Even if I didn’t use Walmart Pay for that purchase. I wasn’t to happy to see non Walmart pay purchases automatically added and there should be an opt in (at minimum an opt out) for this association.