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One concern that comes to mind if my company uses this: A user reads the auto generated summary but not the actual ToS, then does a thing that violates the ToS.

by geuis 9y ago

One concern that comes to mind if my company uses this: A user reads the auto generated summary but not the actual ToS, then does a thing that violates the ToS. The summary didn't say the thing was against the rules, so the user consciously made their choice on that fact. Not being a lawyer, this raises some questions. Some companies go the extra mile to make their ToS quite short and readable for their users, but that text is still reviewed by a lawyer (presumably). But if the summary is auto generated, that review isn't necessarily in place unless leaf.legal is just a summary tool subject to lawyer review before approval and publication to my website. Also, how do we keep track of which version of the automated summary that is seen by which user? This seems like it could have legal ramifications. For example, the user who violates the ToS because something isn't in the summary. Tomorrow legal.leaf updates its algorithm and regenerates all the summaries for its clients and now the missing ToS article is in the summary. I imagine there are some pretty solid answers on how to handle these situations. Would love to hear how you are approaching them.

andrewnc 9y ago
This is an awesome question, and one that was raised by the lawyer on our team. Since summarization is not a lossless process, there will be some information that the user doesn't see. For now, we have a blanket disclaimer that our product is merely for summary and should not represent the will of the company whose terms you are reading. However, you're absolutely right, we want to make sure that the companies are also well represented. We are building out an avenue for companies to "contest" the summary on their page to be more accurate, or write a personalized summary. The question can be looked at for any one, what happens if they don't read the ToS at all, and then do something that violates those? We think Legal Leaf is a step in the right direction towards education, but there is still lots of work left to do.

by geuis 9y ago

andrewnc 9y ago

This is an awesome question, and one that was raised by the lawyer on our team. Since summarization is not a lossless process, there will be some information that the user doesn't see. For now, we have a blanket disclaimer that our product is merely for summary and should not represent the will of the company whose terms you are reading. However, you're absolutely right, we want to make sure that the companies are also well represented. We are building out an avenue for companies to "contest" the summary on their page to be more accurate, or write a personalized summary. The question can be looked at for any one, what happens if they don't read the ToS at all, and then do something that violates those? We think Legal Leaf is a step in the right direction towards education, but there is still lots of work left to do.