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"I repeatedly attempted to make Twitter aware of the problems with its OAuth implementation, but the company largely ignored my concerns. When I opened a suppor
by bond 16y ago
"I repeatedly attempted to make Twitter aware of the problems with its OAuth implementation, but the company largely ignored my concerns. When I opened a support ticket, it was promptly closed and I was directed back to the developer mailing list, where I received no response from Twitter after writing several posts outlining my concerns. My attempts at responsible disclosure were unsuccessful."
How can they do a good job if they won't even start listening to developers trying to help them...
- sausagefeet 16y agoJust because they didn't listen to the OP doesn't mean they don't listen to other developers. Where I work we often cycle between customer-facing development and backend, we ignore what we aren't working on at the time and even then we have to prioritize.
- barkingcat 16y agoBut even if you were going to prioritize, it would make sense to send a note back saying "we're aware of the situation and will work on it as time allows" Something like that would help.