3 ms·

Read Sun Tsu's "Art of war", get proficient with the Socratic method and grab a few manuals for crisis negotiators ("Into the chaos" is pretty good).

• vfulco 9y ago
  Can't seem to find the last one on amazon.com. Do you have an author's name?
  • born2web 9y ago
    this could be what he meant... WSHNA - Into The Chaos by Troy King, Deb McMahon, et al http://www.wshna.com/into_the_chaos http://www.wshna.com/into_the_chaos