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They have a very detailed and plainly written privacy policy which details what information is gathered and how it is used. If their customers put a premium on
by tssva 9y ago
They have a very detailed and plainly written privacy policy which details what information is gathered and how it is used. If their customers put a premium on privacy they should have read the privacy policy prior to using the service and understood Tunnelbear's obligations under it. As long as Tunnelbear has met them they have nothing to be ashamed of. It even addresses the possibility of being acquired and the impact that may have regarding the data they have collected.
"If our organization structure changes (i.e we undergo a restructuring or are acquired), we may need to migrate your Personal Information to a third party related to a business transaction, but, we will ensure that such a third party has entered into an agreement under which the use of your Personal Information is only related to purposes necessary for the transaction."
- rasengan 9y agoOK, so you’re blaming the customers for not carefully reading the privacy policy? I understand that people should read things, but they don’t. They read the marketing text where Tunnelbear claimed to “really really” care about privacy. Further, they gave all of the personal information since it was all necessary for the transaction. Unsustainable VPN companies that operate at low margins to sell to the highest bidder like this are the exact opposite of privacy conscious. :(
- sigmar 9y agoI wish I had your optimism. Rule of thumb is that all informal agreements go out the window after an acquisition. Why would the board of McAfee care about a policy they didn't approve and aren't legally bound to?
- username223 9y ago> ... we will ensure that such a third party has entered into an agreement under which the use of your Personal Information is only related to purposes necessary for the transaction. Wow, that is the opposite of reassuring. The "purposes" could easily be "better profiling you to price insurance policies." Most T&Cs aren't worth reading. They can be summed up as "by having seen this document, you have agreed to let us do whatever we want forever," and what really matters is whether such contracts are legally enforceable where you live.
- skummetmaelk 9y ago>If their customers put a premium on privacy they should have read the privacy policy prior to using the service and understood Tunnelbear's obligations under it If you don't want to be poisoned you should read every food label of every food item you ever consume. Why make laws preventing manufacturers from poisoning some food when consumers can just read the label to find out which ones are poisoned! We should have sensible defaults. Not this nonsense where it is seen as acceptable to screw over consumers with carefully worded legalese.