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Having more users even on the free plan gives many benefits: - more testers means that bugs are detected earlier. This improves reliability. - it gives more opp
by reacweb 9y ago
Having more users even on the free plan gives many benefits:
- more testers means that bugs are detected earlier. This improves reliability.
- it gives more opportunities to try to sell the support and convert them into paying customers
- it increases the visibility of your product. It is free advertising.
IMHO, the marginal cost is generally better than zero.
- slgeorge 9y agoIt's a trade-off. The benefit is "reach" which is beneficial for (a) marketing (b) OSS community (c) bugs and contributors. The cost are the (a) lower conversion to payment (b) costs from a 'shared' community e.g. community management and user support.