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Sometimes forms have to be long, because you need lots of information. A better approach would be to display some section tabs at the top of the form, saying h
by inerte 16y ago
Sometimes forms have to be long, because you need lots of information.
A better approach would be to display some section tabs at the top of the form, saying how much you have filled already, or red/green (or icon) if any information is still needed.
For example, when filling a car insurance form, a square saying "Profile (12/18)" and to the right of it another one saying "Car (07/20)", or whatever the breakdown needs to be.
- amirmc 16y agoAt the very least, if I'm told that there are 50 questions spread over 10 pages and that 10 will require free-text answers, I'll be more mentally prepared for the onslaught. I hate getting to page 'x' only to find out that I have to start writing essays (and there's no way to look ahead either). Most forms I come across are terrible and frequently lose my info. Only Wufoo and GoogleDocs have been tolerable (and actually quite friendly at times).
- d0m 16y agoWhat I hate more than that is to be asked my credit card on the fourth step when I didn't even know I needed to pay to download that product (To try a trial for example)