3 ms·

Why?

• crowbahr 9y ago
  "May have caused" is disingenuous ass covering at best. They soft bricked every single headset worldwide. "Oopsie we may have caused you inconvenience" vs "We're sorry for the damage"
  • Angostura 9y ago
    In fact, I cocked up my correction. It should be phrased: "Our teams apologize for the inconvenience this caused you" Get rid of the may entirely. I don't know what I was thinking.
• OrganicMSG 9y ago
  You are likely to annoy many of your customers even further. Including the word 'may' shifts the sentence from apologising for causing actual inconvenience, to apologising for causing a minor risk of possible inconvenience, which is not what you are trying to convey after selling someone something for a lot of money and then remotely breaking it at no notice. In many customers, it is likely to elicit a response something along the lines of: "Any inconvenience this may be causing? I'll give them may be causing. The fucking thing won't boot. May be fucking causing. I wasn't using the damn thing as a doorstop."