Mainly, reliability was an issue. There were times when the app would show a user logged in when they weren't, or logged out when they were, making it difficult

Mainly, reliability was an issue. There were times when the app would show a user logged in when they weren't, or logged out when they were, making it difficult to decide whether to send a message at that moment. Sometimes when trying to log in it would say that the (saved) password was incorrect, the user would go change it in their Microsoft account and it still wouldn't take it, then a few hours later it was working fine again. Slack also has much better search, and their support for attachments is dead-simple. Sending a file on Skype was always a chore that felt like it was 1999 all over again, but on Slack it's literally drag, drop, and collaborate. As I said before, Slack wasn't my first choice but it's a good platform for what it is. I don't like that our conversations and files are stored on their servers, but I doubt anyone at the company is sifting through our stuff looking for dirt or valuable info on a small business with 10 employees.