2 ms·
So you're comparing your startup to a disabled person? Unlike the hypothetical disabled person, however, your startup, when used for phishing, is allowing real
by shadowsun7 16y ago
So you're comparing your startup to a disabled person?
Unlike the hypothetical disabled person, however, your startup, when used for phishing, is allowing real harm to happen to other people.
Your attitude suggests that a) you care less about your clients than about what's convenient for you as a startup founder, because b) you're small. But that's a very bad excuse, and a dumb one, at that. Clients don't care about your size. All they care about is the results your products give them. And that leads to another question: why should anyone buy into your services if you don't/can't act promptly and responsibly in response to problems?
And yet you seem to be getting angry about Rackspace for caring about the clients affected by such criminal activity further downstream from them.
I'd think twice before buying into your products, with an attitude like that. Rackspace appears to care. You do not.
- chpapa 16y agoI am the original author of the article here. I want to add that it is because we care about our clients, so we can't accept a service like that. You are assuming the form must be phishing, and is a criminal act. But we were given no details about the complaint from Rackspace, even after the site is back online and I have an opportunity to disable the site painfully, I still cannot figure out how the form is "phishing". So besides the short notice, it is Rackspace as a servers provider, act on behalf of you as a service provider to identify what is criminal what is not. I keep asking for more details about the complaint but none were given besides a URL.