Here in the US I had to take my son (he was 5 years old at the time) to the emergency room when he had slipped in the bathtub and hit his head which caused a hu

Here in the US I had to take my son (he was 5 years old at the time) to the emergency room when he had slipped in the bathtub and hit his head which caused a huge gash right above his eye. We sat in the emergency room for 5 hours before any of the staff bothered to look at his open wound and then another 4 hours after that before they actually treated him. The most infuriating part of the experience was the not-so-subtle attempt by the staff to see whether or not I had told them the truth about how he had sustained his injury by constantly asking him to recount how he had sustained his injury instead of actually treating his injury. On top of that, the staff were rude and generally dismissive when I asked how long they thought it would be before my son would receive treatment. And then of course the billing nightmare that ensued was just extra icing on the cake. The hospital was in network for my insurance (which I verified before I went and again while I was there) but the staff neglected to tell me that they were contracted through a completely different company that turns out was not in network so I ended up having to pay almost $2000 for what amounted to a few stitches for my son.