I'm sure they're allowed to do this since the membership agreement is incredibly strict and allows for no room for mistakes, but that doesn't mean they should b

I'm sure they're allowed to do this since the membership agreement is incredibly strict and allows for no room for mistakes, but that doesn't mean they should be. Generally speaking, laws take into account intent and treat cases differently (or not at all) based on what the intent of the action is. It's pretty clear here that the person didn't intend to import a counterfeit bag (why pay full price for it?)