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If you get uncomfortable, you can delete your account at any time. We'll delete your data. Not in 14 days, a week or tomorrow. That moment. We're convinced tha
by danicgross 16y ago
If you get uncomfortable, you can delete your account at any time. We'll delete your data. Not in 14 days, a week or tomorrow. That moment.
We're convinced that you'll find enough value with Greplin to overcome that issue - the same way many did with mint.com.
We're also working with a) encrypted indexes b) only writing the index to disk rather then any content. this shuts down a lot of neat features (generating snippets etc.) - but users that are willing to forgo features for added security might find it useful.
- jamesshamenski 16y agothat's not true. I can not delete my account at this very moment. You have sucked in 6 of my accounts and have not showed me an ounce of value. That was a terrible decision.
- mkramlich 16y agothat was the risk you took when being a very early adopter
- deleted 16y ago[deleted]
- whatusername 16y agoSo you don't have any backups then? (And I mean actual backups - replication is not a backup)
- danicgross 16y agowe're going to offer that.
- simonista 16y agoI think the worry was actually, "Isn't my data backed up somewhere even if you delete it the instant I tell you to? So then you still have my data?"
- whatusername 16y agobingo. If they can delete my data on the instant -- then they quite possibly don't have backups. If they do have some form of semi offline backups - then not all of my data is deleted on the instant. Not a worry so much as a harder problem that sometimes doesn't get considered.
- Locke1689 16y agoHmm, could they use on-the-fly encryption/decryption? That is, use a symmetric cipher to encrypt the stored data on the servers and then do a simple backup of the data. When you delete your account they would just delete the encryption key. Backing up the encryption key could be done on your side (send you your own encryption key if you need to recover your data).
- sweis 16y agoCan you share any details of how your encrypted indices work? Searching over encrypted data is an active research area. I'm curious to learn what you are doing in practice.
- zhyder 16y agoThanks for caring about the privacy of user data so much from day one!
- SoftwareMaven 16y agoSorry to pollute the stream here, but... I'm interested in talking to you about integration. I can't use the contact form on your website because every page now sends me to the "Thanks for signing up" page and, unfortunately, you don't have an email address in your profile. Can you (or somebody appropriate :) shoot me an email (address in my profile)?
- scw 16y agoMint prominently provides privacy and security information, and background on how they secure the system. You should similarly provide something on the front page, providing some of the details you've mentioned elsewhere in this thread.