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I would hope that it gets done sooner than later. Had a 6S with a serial from a bad batch and sent it to Apple for repair/replacement. They refused to fix it ci
by hb3b 9y ago
I would hope that it gets done sooner than later. Had a 6S with a serial from a bad batch and sent it to Apple for repair/replacement. They refused to fix it citing "3rd party modifications" with no further explanation or evidence. It wasn't until I escalated the issue up 3 levels and provided photos of the phone in stellar condition at the time of shipping did they finally back down. The experience bothered me so much that I switched to Android. Your post made me realize that perhaps engineers are so overwhelmed with 6S repairs that they are just declining them.
- drwl 9y agoI don't know your situation but usually this has to do with parts replaced by a 3rd party. Usually a cracked screen done by a non-official technician. They do scan ids of parts inside a device before repairing it.