I poked around to read more about this and the gov't did commission a report to look at what went wrong: http://www.cbc.ca/news/canada/ottawa/phoenix-federal-g

I poked around to read more about this and the gov't did commission a report to look at what went wrong: http://www.cbc.ca/news/canada/ottawa/phoenix-federal-government-report-lessons-1.4339476 http://www.cbc.ca/news/canada/ottawa/phoenix-federal-governm...