5 ms·

>I'm not saying they haven't made mistakes. I don't even care if the replacement program is PR driven--It's still the right thing to do! Sure, but doing it und

by ksk 9y ago

>I'm not saying they haven't made mistakes. I don't even care if the replacement program is PR driven--It's still the right thing to do! Sure, but doing it under PR pressure kinda dilutes it. I still welcome it. I've had battery issues with my 6S too, where it simply shut down in winter. Apple didn't reach out to me at all (even though they had my info since I purchased it directly from them). I chanced upon an article about a battery recall and that's when I realized that my battery had a defect. Apple doesn't have a lot of trust surplus with me. YMMV. >And, supporting 1.3 billion devices is an enormous engineering feat. It is an engineering feat, maybe a mini, or a middle feat. I'm not quite sure whats enormous about it. They control the hardware and software. They have only a small number of models, which are identical. Samsung has hundreds of models. (Not that I think Samsung is doing a stellar job)

oflannabhra 9y ago
[deleted]
- alsetmusic 9y ago
  > Your battery didn’t have a defect. It is the same as all batteries - they degrade. Apple can’t change that. They may have been referring to this issue: https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ I’m not defending the somewhat emotional / hyperbolic tone of the comment to which you replied. Just considering that they may not have adequately explained that they were referring to two separate cases (though it isn’t clear from the comment that the difference is recognized). For my own anecdotal response, my Apple products last many years. They are consistently in good working order by the time I choose to upgrade. I also think that those who still believe that Apple has some nefarious scheme to build-in obsolescence are being manipulated by FUD, and that is based on firsthand knowledge.
- ksk 9y ago
  >Your battery didn’t have a defect. Well, all I know is Apple replaced the battery, and I stopped having random shutdowns. https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ > It is the same as all batteries - they degrade. Apple can’t change that. But I have not had a battery completely stop working in the winter, ever. My car battery continues to work just fine. My camera works just fine, so does my laptop, so does my smartwatch, so does my TV remote, so does my powerdrill, so does my radio, so does my torch, so does the wall clock. But who knows, maybe I've just been lucky all these years. And BTW I'm not talking about some crazy Siberia winter. I'm talking about 30-40F here! >But it seems the intent was to allow people to continue using their devices without upgrading and without having to pay for a battery replacement. Apple decided to hide information that let a user decide if it was worth it to upgrade the battery. The user had no idea that their battery had degraded. >But people who [..] and who expect that Apple should pay to support replacing batteries for the lifetime of the device, with no out-of-pocket expense for the consumer is a ridiculous double standard that no other manufacturer has ever been held to in the history of consumer electronics. Yeah, who are those people?
  - pwinnski 9y ago
    > But I have not had a battery completely stop working in the winter, ever. My car battery continues to work just fine. My camera works just fine, so does my laptop, so does my smartwatch, so does my TV remote, so does my powerdrill, so does my radio, so does my torch, so does the wall clock. But who knows, maybe I've just been lucky all these years. And BTW I'm not talking about some crazy Siberia winter. I'm talking about 30-40F here! Weird, my history with car batteries suggests that they do, in fact, completely shut down in cold winters. They do it with such regularity that many people carry specialized equipment in their cars to deal with this eventuality, and roadside-assistance crews regularly deal with it as well. I happen to have had my camera battery drain completely within minutes of full charge when used outdoors in mid-winter, but I don't often take my DSLR outside in mid-winter any more since my phone fills that need. I don't usually take my tv remote, power drill, or wall clock outside in mid-winter, but your mileage may vary. Apple doesn't have access to a different set of physical laws than other companies. Physics is physics, and those batteries don't deal well with cold, period.
    - ksk 9y ago
      Apple's battery was defective. They replaced it. It no longer shuts down. >Apple doesn't have access to a different set of physical laws than other companies. Physics is physics, and those batteries don't deal well with cold, period. Well, that certainly is your opinion. But it doesn't change the fact that the battery was defective.

by ksk 9y ago

oflannabhra 9y ago

[deleted]

alsetmusic 9y ago
> Your battery didn’t have a defect. It is the same as all batteries - they degrade. Apple can’t change that. They may have been referring to this issue: https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ I’m not defending the somewhat emotional / hyperbolic tone of the comment to which you replied. Just considering that they may not have adequately explained that they were referring to two separate cases (though it isn’t clear from the comment that the difference is recognized). For my own anecdotal response, my Apple products last many years. They are consistently in good working order by the time I choose to upgrade. I also think that those who still believe that Apple has some nefarious scheme to build-in obsolescence are being manipulated by FUD, and that is based on firsthand knowledge.
ksk 9y ago
>Your battery didn’t have a defect. Well, all I know is Apple replaced the battery, and I stopped having random shutdowns. https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ > It is the same as all batteries - they degrade. Apple can’t change that. But I have not had a battery completely stop working in the winter, ever. My car battery continues to work just fine. My camera works just fine, so does my laptop, so does my smartwatch, so does my TV remote, so does my powerdrill, so does my radio, so does my torch, so does the wall clock. But who knows, maybe I've just been lucky all these years. And BTW I'm not talking about some crazy Siberia winter. I'm talking about 30-40F here! >But it seems the intent was to allow people to continue using their devices without upgrading and without having to pay for a battery replacement. Apple decided to hide information that let a user decide if it was worth it to upgrade the battery. The user had no idea that their battery had degraded. >But people who [..] and who expect that Apple should pay to support replacing batteries for the lifetime of the device, with no out-of-pocket expense for the consumer is a ridiculous double standard that no other manufacturer has ever been held to in the history of consumer electronics. Yeah, who are those people?
- pwinnski 9y ago
  > But I have not had a battery completely stop working in the winter, ever. My car battery continues to work just fine. My camera works just fine, so does my laptop, so does my smartwatch, so does my TV remote, so does my powerdrill, so does my radio, so does my torch, so does the wall clock. But who knows, maybe I've just been lucky all these years. And BTW I'm not talking about some crazy Siberia winter. I'm talking about 30-40F here! Weird, my history with car batteries suggests that they do, in fact, completely shut down in cold winters. They do it with such regularity that many people carry specialized equipment in their cars to deal with this eventuality, and roadside-assistance crews regularly deal with it as well. I happen to have had my camera battery drain completely within minutes of full charge when used outdoors in mid-winter, but I don't often take my DSLR outside in mid-winter any more since my phone fills that need. I don't usually take my tv remote, power drill, or wall clock outside in mid-winter, but your mileage may vary. Apple doesn't have access to a different set of physical laws than other companies. Physics is physics, and those batteries don't deal well with cold, period.
  - ksk 9y ago
    Apple's battery was defective. They replaced it. It no longer shuts down. >Apple doesn't have access to a different set of physical laws than other companies. Physics is physics, and those batteries don't deal well with cold, period. Well, that certainly is your opinion. But it doesn't change the fact that the battery was defective.