Google really only suceeds in building extremely technical products that are much better functionally than competitors. This technology & functional advantage n

Google really only suceeds in building extremely technical products that are much better functionally than competitors. This technology & functional advantage nets them the runway to get the UX people to fix the glaring interface issues before competitors have a working product. Examples: search, gmail, maps. They have never really been able to do a classic strategy of copying or implementing a mundane piece of software. Like, chat for google should be easy. A social network should have been easy. A product search/market place should have been easy. This product will be a terrible addition to the unintelligible quagmire that is chat.