If you're going to applaud apple for "doing the right thing for customers", it might be good to think about apple's history. When during the last decade has app

If you're going to applaud apple for "doing the right thing for customers", it might be good to think about apple's history. When during the last decade has apple ever not tried to ignore severe hardware issues before they lost a lawsuit? Apple has mistreated customers for a long time. They can get away it because their customers have few high end alternatives. The truth is that they make calculated decisions whether ignoring the issue, or responding to the issue will be more beneficial to them financially and public opinion wise. This time they decided that the fallout from evidence of possible planned obsolescence—intentional or not—combined with the fact that a lost lawsuit was likely, and the fact that smartphone sales have fallen for the first time ever, would be financially more painful than compensating their customers.