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I haven't used DoorDash but my experience with food delivery services has been average. As a bachelor I loved them until I found out these companies use multipl

I haven't used DoorDash but my experience with food delivery services has been average. As a bachelor I loved them until I found out these companies use multiple ways to add up charges. Most of the time restaurant cost in-shop vs cost app varies a lot. Then they charge some kind of "packing charges". Including delivery fee some times the delivery price is 25% more than restaurant prices. When I talked to some of the restaurants, they said these guys can take up to 30% of the food cost. It means DoorDash et al, can take up to 50% of an order. So, I find it surprising that these guys still struggle to become profitable. I also think that this whole phenomena might actually end up pushing restaurant prices up to the detriment of consumers.

Spivak 9y ago
YMMV but I haven't noticed any change from places that list on delivery services. The local places around here typically just inflate their prices in the app to cover the delivery cut and then push customers to order directly with coupons, or takeout deals. You could be right and it might not last forever, but independent customer acquisition has a tangible value and I'll be basking in the 35c wings because I'm okay with calling in my order for as long as possible.
bduerst 9y ago
Same here. On top of that, the delivery itself can be pretty sub par. I had one delivery person not understand the concept of entering in a code on a keypad to get into an apartment building. Not having difficulties entering the code, mind you, but not knowing what the keypad was even for.
- gfosco 9y ago
  Postmates delivery folks never ever read the delivery instructions, I have to send them all the callbox code via the app when they are close, and 25% of them still call and have no idea what to do. DoorDash folks at least read the instructions..
jackmodern 9y ago
every time I order from food dash I overpay and the food is cold. won't order from them ever again.

Spivak 9y ago

YMMV but I haven't noticed any change from places that list on delivery services. The local places around here typically just inflate their prices in the app to cover the delivery cut and then push customers to order directly with coupons, or takeout deals. You could be right and it might not last forever, but independent customer acquisition has a tangible value and I'll be basking in the 35c wings because I'm okay with calling in my order for as long as possible.

bduerst 9y ago

Same here. On top of that, the delivery itself can be pretty sub par. I had one delivery person not understand the concept of entering in a code on a keypad to get into an apartment building. Not having difficulties entering the code, mind you, but not knowing what the keypad was even for.

gfosco 9y ago
Postmates delivery folks never ever read the delivery instructions, I have to send them all the callbox code via the app when they are close, and 25% of them still call and have no idea what to do. DoorDash folks at least read the instructions..

jackmodern 9y ago

every time I order from food dash I overpay and the food is cold. won't order from them ever again.