That's correct (in account credit). Slack is generally very reliable, I'm sure it works out for them comfortably. Over 3 years we've had maybe three of four ins

That's correct (in account credit). Slack is generally very reliable, I'm sure it works out for them comfortably. Over 3 years we've had maybe three of four instances where we've lost availability for 15 minutes or more, never anything even close to a day.