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100x the price paid "during the period Slack was down" probably doesn't amount to much money. E.g. if you're down for an hour, that would likely void the SLA, b
by jaksmit 9y ago
100x the price paid "during the period Slack was down" probably doesn't amount to much money. E.g. if you're down for an hour, that would likely void the SLA, but refunding for 100 hours is not much money vs how much a company would pay each month.
- jsjohnst 9y ago> but refunding for 100 hours is not much money It’s ~14%. Not a significant sum, but still better than nothing.