2 ms·

Yes, this is really in their SLA: https://get.slack.help/hc/en-us/articles/204113126-Service-Level-Agreements-SLA- https://get.slack.help/hc/en-us/articles/2041

by bri3d 9y ago

Yes, this is really in their SLA: https://get.slack.help/hc/en-us/articles/204113126-Service-Level-Agreements-SLA- https://get.slack.help/hc/en-us/articles/204113126-Service-L... . However, it's not a cash repayment, it's just future service credit. For example, if Slack were down for 30 minutes, you'd get 50 free hours of Slack.