I have to say that these days the people on the other side of the planet are getting really good. As mentioned in another comment, I had an Indian woman answer

I have to say that these days the people on the other side of the planet are getting really good. As mentioned in another comment, I had an Indian woman answer a non-trivial support ticket and she really was excellent. She had a breath of knowledge about SQL & SQL Server that I'd hire on the spot.