I think your specification of a "correct way to report a problem" is company specific, or your personal preference, or the way that you think an ideal problem r

I think your specification of a "correct way to report a problem" is company specific, or your personal preference, or the way that you think an ideal problem report would be stated. We're humans. Unless there's been a training day or a Readme file explaining HOW to report a bug, I think it's perfectly reasonable to expect this protocol to work: "I'm blocked!" "Why?" "{reason}" If nobody ACKs the "I'm blocked" message, it's reasonable for someone to think that nobody cares or nobody is listening. This is a normal human protocol, as used in most human environments. "{problem}!" "What's happening? How can I help?" (any considerate person nearby responds)