Thanks for the question. Our experience is that the causal analysis method described in the eBook is a more effective way to understand the causes of a problem

Thanks for the question. Our experience is that the causal analysis method described in the eBook is a more effective way to understand the causes of a problem and find effective solutions. We often discuss the pros/cons of different RCA methods in our free webinars and we have one about Fishbone in June. Feel free to sign up http://www.sologic.com/root-cause-analysis-training/rca-webinars http://www.sologic.com/root-cause-analysis-training/rca-webi....