4 ms·

Could you please give an example of a message with more ownership? Keep in mind that he didn't know at the time that he was missing some undocumented configurat

Could you please give an example of a message with more ownership? Keep in mind that he didn't know at the time that he was missing some undocumented configuration step.

kolpa 9y ago
Bad: "I need help with this." Good: "Hi, Sumitra. Can you help me with this or recommend someone who can?" Good: "Hi, $MANAGER. Can you help me with this or recommend someone who can?"
- pyrale 9y ago
  Bystander effect in a situation that is not critical is a good sign that your company culture is fucked up. That's also on management.
- rantanplan 9y ago
  What kind of company or culture is that, when someone asks for help from a group and no one volunteers to even suggest to them a person that would be the best candidate to help them? I've never been at such a company and I hope I never will.
  - voltagex_ 9y ago
    Sometimes the person who knew how to make it all work has left. Such is the plight of the maintenance programmer.
    - greenyoda 9y ago
      True, but if the person who knows that code leaves, it's the manager's job to designate someone else to be responsible for that code.