It can take a few rounds of getting the CableCard replaced, and also making sure your signal levels are good. Stick with it and once you get it settled the issu

It can take a few rounds of getting the CableCard replaced, and also making sure your signal levels are good. Stick with it and once you get it settled the issues will be gone. An advantage now with CC having been around for a long time is that cable companies usually have a pretty experienced staff on hand who know how to troubleshoot the problems (phone support, not onsite techs). I’ve had good results with both Comcast and Time Warner.