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It is also easy to get irked when people are seemingly unwilling to do any digging or reverse engineering on their own and go straight to asking for help. Allo

It is also easy to get irked when people are seemingly unwilling to do any digging or reverse engineering on their own and go straight to asking for help. Allowing someone to search for an answer for several hours may seem like a waste of their time, but it also could allow them to learn how to figure out a problem on their own. Of course their is a fine line between being a jerk and not helping someone because you want to maintain your technical superiority and not helping someone because you want them to learn how to problem solve. Clearly you do not want to leave someone roadblocked for 48 hours when they are trying hard and you know the fix is some stupid bug. But, it's not always super straightforward either.

saltcured 9y ago
Yes. Unfortunately, by the time you start to think people are asking for fishing lessons just to get lunch, it can become difficult to recognize a true student. I started out as the eager mentor, even when it was among my peers in university. But somewhere in my ~25 years of R&D, I started to notice how coworkers would become dependent. They would ask for help on types of things that I knew I had figured out myself, even when I was a novice. They develop the plea for help as a first reflex to avoid any learning tangential to what they consider the task at hand. So, I found myself swearing under my breath and refusing to be their search engine or man-page. Depending on my mood that day, I might tell them I have no time and they should google it themselves, or I might pretend I don't know the answer either. Sometimes I relished the time to sarcastically school them on the mundane deductions it would take to answer their question from the very screen full of error messages they pasted at me. But, I already knew they would miss or ignore the hint, and be back again next time they stumbled. Sadly, I think this cultivated impatience leaked out into my attempts to mentor a very junior staff member we had a couple years ago. I could no longer really distinguish "too lazy to try" and "drowning". They found a new job after a year or so, and it was probably wise for them. I am still trying to visualize how I can do better the next time we try to onboard somebody far junior to our current team...
sdhgaiojfsa 9y ago
Yes. I would never have become the engineer that I am if people had always helped me when I asked.
tachyoff 9y ago
I struggling with this constantly. If I have to fix another VPN issue caused by weird DNS server entries in OS X I’m going to scream. “Anybody else getting this error?” No, figure it out. I’m at a loss to explain how so many people wind up in software dev roles while lacking the most basic of problem-solving skills.

saltcured 9y ago

Yes. Unfortunately, by the time you start to think people are asking for fishing lessons just to get lunch, it can become difficult to recognize a true student. I started out as the eager mentor, even when it was among my peers in university. But somewhere in my ~25 years of R&D, I started to notice how coworkers would become dependent. They would ask for help on types of things that I knew I had figured out myself, even when I was a novice. They develop the plea for help as a first reflex to avoid any learning tangential to what they consider the task at hand. So, I found myself swearing under my breath and refusing to be their search engine or man-page. Depending on my mood that day, I might tell them I have no time and they should google it themselves, or I might pretend I don't know the answer either. Sometimes I relished the time to sarcastically school them on the mundane deductions it would take to answer their question from the very screen full of error messages they pasted at me. But, I already knew they would miss or ignore the hint, and be back again next time they stumbled. Sadly, I think this cultivated impatience leaked out into my attempts to mentor a very junior staff member we had a couple years ago. I could no longer really distinguish "too lazy to try" and "drowning". They found a new job after a year or so, and it was probably wise for them. I am still trying to visualize how I can do better the next time we try to onboard somebody far junior to our current team...

sdhgaiojfsa 9y ago

Yes. I would never have become the engineer that I am if people had always helped me when I asked.

tachyoff 9y ago

I struggling with this constantly. If I have to fix another VPN issue caused by weird DNS server entries in OS X I’m going to scream. “Anybody else getting this error?” No, figure it out. I’m at a loss to explain how so many people wind up in software dev roles while lacking the most basic of problem-solving skills.