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In my naivety I've never heard nor thought about "what gets measured gets gamed". It's been my intuition for a while, but it explains much of what used to frus
by gjvc 9y ago
In my naivety I've never heard nor thought about "what gets measured gets gamed". It's been my intuition for a while, but it explains much of what used to frustrate me -- I wish someone had told me this 15 years ago.
- diet_mtn_dew 9y agoIt's called Goodhart's law: https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law
- austinjp 9y agoIt's worth explicitly considering the two concomitant problems: What does not get measured gets ignored. It's not necessarily a bad thing to measure stuff. But it's easy to overlook a metric that later turns out to be important. If you're measuring the wrong stuff, or measuring it in the wrong way, your metrics are again erroneous and your decisions will be based on ghosts. Lao Tzu was truly onto something when he said "the more I learn the less I understand".
- wolco 9y agoNever thought about it that way but it is probably the reason I like to understajpnd the rules before breaking them.