I don't think it explains anything. A car purchase decision is based on a number of different factors. Availability of buttons is certainly one of them, and it

I don't think it explains anything. A car purchase decision is based on a number of different factors. Availability of buttons is certainly one of them, and it is reasonable to believe that many Tesla owners have bought their vehicles despite lack of physical buttons as a compromise. For example, in the Model X forum, you would see a lot of X owners buying the car despite and Falcon Wing Doors and complaining about it later. This doesn't happen at all about the lack of physical buttons.