Not sure I agree with Sachin. If I want people to be in touch real time, I give them my mobile so he or she can text me. Otherwise, I'm looking for less emailed

Not sure I agree with Sachin. If I want people to be in touch real time, I give them my mobile so he or she can text me. Otherwise, I'm looking for less emailed noise, not more. Yet, if the discussion is strictly that of the protocol's limitations, not sure it would hurt to ensure more immediate delivery, but I agree with the other commenters that IM seems to float the boat. Not sure I've ever heard anyone complain that IM isn't fast enough for them. Perhaps the discussion should be about a migration of IM to a shared, open standard, as opposed the silos of Gchat/jabber, Skype, AIM, FB chat, etc.