> Patients report higher satisfaction with their medical care the longer that they spend engaging with clinicians. Agreed. But that is because doctors are not

> Patients report higher satisfaction with their medical care the longer that they spend engaging with clinicians. Agreed. But that is because doctors are not easily accessible. You can't simply call doctor's cell phone or text him a message. Instead, you call the office, leave a message and wait for God knows how long. Some doctors do not even bother to call you back if they're not in the office. > And how is this any different from reading a 'transcript' of the last interaction a patient had with a Doctor You don't want to cancel the transcript-based approach. I was talking about improving existing processes, not replacing them altogether. Knowing that you're being recorded makes you more responsible for every note you take, it improves the kind of information doctors write down. I'm sure you are aware that there are a ton of things to improve in the healthcare industry. It's just a matter of wise execution, which is the most complicated part.