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Simple: UX in business apps takes a back seat to the business requirements-- The dollars get spent on making sure the thing actually works the way the business
by joshwa 19y ago
Simple: UX in business apps takes a back seat to the business requirements-- The dollars get spent on making sure the thing actually works the way the business wants it to.
Also, the UX folks don't really get a say in what business software does, versus a strong product manager in a startup being able to say "you don't actually need X".
- jamesbritt 19y agoThere is also incredible bureaucracy, such that attempting iterative agile development is almost certainly doomed. One reason many Web apps are so sleek and fit is that the developers could code, release, judge, and repeat daily. This is much harder to do with large entities, who a) will need to present Accounting with the One True Final Cost for pre-approval and budgeting, and b) will need to have Official Sign-Off on the Absolute Final Specs from some dozen department heads.
- joshwa 19y agoand most importantly, need the One True Release Date.
- bmj 19y agoThis also assumes that the business has UX folks--in my experience, this isn't the case.