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> This affects my career in a bad way Can you enumerate this further? Are you getting measurable and actionable feedback from a superior, or do you just feel l
by Moto7451 9y ago
> This affects my career in a bad way
Can you enumerate this further? Are you getting measurable and actionable feedback from a superior, or do you just feel like you should have accomplished something with the additional half of a day?
I'm going to reaching a little as I don't know you're specifics, but I've found myself in this situation before and as a manager I've had to help my reports with the same issues. Typically when I hear this from my reports, their behavior falls into one of three categories:
1. They're still working on things, but they don't contribute to what they see as their primary goal. I.e. I ask them to rework something, they have to dig through documentation/emails/etc to answer someone's question, or they have some HR function they have to complete. In the first example it's often times expressed as "This took me all month!"
My suggestion in these situations is to realize you're being "alternatively productive." My ask that someone rework something or performing duties for another team is still part of being productive. Not all managers manage that way so if you're running into trouble here, I'd bring it up and discuss it further.
2. They're not being productive and legitimately are just taking some downtime and feel bad about it.
Assuming I've gotten 3.5 days of good productivity out of someone, I ask them to embrace their downtime. Take a walk, chat with folks, read some blogs, or just simply go home early. I'd rather someone come back refreshed the next day than waste four hours feeling bad at their desks and contribute to a future episode of burn out.
Some managers are driven to make sure butts are in seat coding 40+ hours per week. Thankfully my company doesn't work that way.
3. There is a performance issue. Sometimes that's on me (poor direction giving, unclear instruction or goals, being too busy doing my other duties, etc) and sometimes it's on them. For example their 3.5 days of productivity and I need to help mentor or drive them. That's where immediate, specific, actionable, and measurable feedback comes into play.
That's something a lot of managers are bad at. I'm aware that feedback itself has a quality component that should be met and still do a bad job at times.
I hope something here is helpful for your situation.
- xyzzy_plugh 9y agoYou sound like a good manager. Your advice is great. As someone who is usually mostly "alternatively" productive, I have a hard time training my manager to understand this. I let features take a backseat to bug fixing, documentation, mentoring others, and eliminating technical debt. My manager is relatively new to management. How do I reconcile my desire to focus on alternative work which, while beneficial to the team/company, is not my assigned "feature" work? How do I communicate this clearly? It seems you have experience here.
- Moto7451 9y agoSorry for a very late reply. Usually when people are new to management they don't quite see the forest for the trees. I certainly was. Usually it's easy to communicate business needs because above all else, managers typically have those thrown at them from day one. If you can highlight the ones ones that match up with your company's goals then you may have an in. For example Eliminating Technical Debt Company Goal: Decreasing time to Marketplace Supporting Evidence: Feature X was delayed by weeks because the $WIDGET1 was written in an old framework that is no longer supported and no one here knows. Our next project involves modifying $WIDGET2 which is in the same framework and will surely delays us similarly if we don't apply the changes we made to $WIDGET1. Contrived example, but you get the point. If you can't formulate that argument, perhaps the technical debt shouldn't be resolved yet and your manager has a point (even if he doesn't know it)
- penetrarthur 9y agoThanks for the rich and insightful answer. I poorly phrased the "career" part of the question. Noone is pushing me to do more. What I meant was that I feel I can do better for the sake of the project and my own development but because of some "click" in my brain I am left unsatisfied with myself.