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> Presumably it costs them money to develop these new features. Why do you feel like you should have access to new features if you are not a subscriber? Nobody

> Presumably it costs them money to develop these new features. Why do you feel like you should have access to new features if you are not a subscriber? Nobody said anything about not being willing to pay money for (new) software/features. The problem is the subscription model. On of the problems with subscriptions is you loose track of what (new features) you are paying for. Especially when you don't have a lot of money, this is problematic. When making a 1 time purchase, it's very clear what you are paying for. (and cloud services are free already with iCloud sync/Google drive/etc. so the 1password cloud is superfluous, feels like just another excuse to sell a subscription model.) I mean, are you aware that you are paying $2,99 * 12 * 3 = $107,64 for 3 years of 1Password usage? And that's just 1 of the many app subscriptions...

jwr 9y ago
Subscription model is the only one that makes any sense. These days you can't expect to run a program for many years, because the environment changes too quickly. Programs need to be updated for newer OSs and the world that changes around them. This costs money.
- matthewmacleod 9y ago
  I don't buy it – rather, I can't buy it! I am happy to exchange money for new versions of software that offer new features, or for compatibility with new versions of operating systems. I expect to pay money for software, have it functioning and supported for an agreed period (say, a couple of years), and then to pay again if I want to continue using it with fancy new features. That doesn't seem unreasonable or difficult to offer?
  - FireBeyond 9y ago
    At what point are software developers obligated to provide purchase models to suit you? Is not like there's an inherent right to have whatever software you like in whatever form or payment model you like, any more than the OP complaining that somehow having bought multiple versions of software isn't getting a new feature back ported.
    - matthewmacleod 9y ago
      I should be clear that nobody’s obligated to do so! Sell your software using whatever model you want. But I think it’s fair to complain when companies don’t offer basic models like “sell me new versions of your product in exchange for money”.
  - username223 9y ago
    Accept our "subscription model," i.e. https://en.wikipedia.org/wiki/Negative_option_billing If you feel your bill is in error, please feel free to contact our Customer Support number between 10:00 AM and 3:36 PM Philippines Standard Time.
  - stordoff 9y ago
    I've seen this model used at collectorz.com - you buy the software, and it comes with one year of updates. When that year expires, you are basically frozen at the last version of the software, or you can choose to buy an additional year of support for about half the cost of the initial purchase. Seems to be a reasonable compromise to me.
dawnerd 9y ago
> I mean, are you aware that you are paying $2,99 * 12 * 3 = $107,64 for 3 years Yes, I'm aware and perfectly fine with it. It's a pretty good price considering.

jwr 9y ago

Subscription model is the only one that makes any sense. These days you can't expect to run a program for many years, because the environment changes too quickly. Programs need to be updated for newer OSs and the world that changes around them. This costs money.

matthewmacleod 9y ago
I don't buy it – rather, I can't buy it! I am happy to exchange money for new versions of software that offer new features, or for compatibility with new versions of operating systems. I expect to pay money for software, have it functioning and supported for an agreed period (say, a couple of years), and then to pay again if I want to continue using it with fancy new features. That doesn't seem unreasonable or difficult to offer?
- FireBeyond 9y ago
  At what point are software developers obligated to provide purchase models to suit you? Is not like there's an inherent right to have whatever software you like in whatever form or payment model you like, any more than the OP complaining that somehow having bought multiple versions of software isn't getting a new feature back ported.
  - matthewmacleod 9y ago
    I should be clear that nobody’s obligated to do so! Sell your software using whatever model you want. But I think it’s fair to complain when companies don’t offer basic models like “sell me new versions of your product in exchange for money”.
- username223 9y ago
  Accept our "subscription model," i.e. https://en.wikipedia.org/wiki/Negative_option_billing If you feel your bill is in error, please feel free to contact our Customer Support number between 10:00 AM and 3:36 PM Philippines Standard Time.
- stordoff 9y ago
  I've seen this model used at collectorz.com - you buy the software, and it comes with one year of updates. When that year expires, you are basically frozen at the last version of the software, or you can choose to buy an additional year of support for about half the cost of the initial purchase. Seems to be a reasonable compromise to me.

dawnerd 9y ago

> I mean, are you aware that you are paying $2,99 * 12 * 3 = $107,64 for 3 years Yes, I'm aware and perfectly fine with it. It's a pretty good price considering.