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Yea, I can't understand the author. He's fine with Dropbox wasting his time and forcing him to give feedback info that the user is not obligated to give, but he
by jessriedel 9y ago
Yea, I can't understand the author. He's fine with Dropbox wasting his time and forcing him to give feedback info that the user is not obligated to give, but he doesn't like the way the de-emphasized buttons make him feel?
There should be a fast way to downgrade, whose only confirmation dialogs are ones to prevent accidental mis-clicks or irreversible damage. (Buttons designed to make me feel certain ways will certainly lower my view of Dropbox's classiness, in the same way as a desperate salesman, but as long as I can clearly understand the UI, I haven't been wronged.) If Dropbox wants to try and persuade the user, they can do so after they confirm the user will be downgraded with no further action.
- khuknows 9y agoI guess it's personal opinion, but I find it understandable that business want to learn and improve from cancellations, hence why I don't mind spending a minute letting them know why I'm taking an action. You're right though, users aren't obligated to give feedback. I don't like the de-emphasized buttons because they're essentially trying to trick me into clicking the more prominent buttons, which are actions I don't want to take at all.